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Drak Informations Générales

Drak a été fondée en 1998 et est maintenant 20 years dans les affaires

Titre du site

DrakNet Web Hosting | Shared and Reseller Hosting

Description du site

Established in 1997, DrakNet is a Shared Web Hosting provider specializing in Linux Shared Web Hosting for forward thinking and progressive businesses, individuals, and organizations.

Coordonnées

DrakNetWebHosting 1525CypressCreekRd. SuiteH#154 CedarPark, TX 78613 US Email: support@drak.net

Drak Le personnel répond à nos questions!

  • Quelles garanties de remboursement offrez-vous?
    30 Days, no questions asked.
  • Quelle est votre disponibilité moyenne?
    We do, here: http://networkstatus.drak.net/
  • Quel est le temps de réponse de votre support et ce qui est couvert?
    We have our current support policies here: http://www.drak.net/faqs/index.php?p=default&cat=1 We guarantee a response within 24 hours, but generally the only slower response times would take place after 12am central to about 6am central, when we don't answer non-emergency tickets. We do hosting support, but we are not a development house so we're not going to offer any kind of design advice, or support. Essentially, we're like a landlord - we take care of the plumbing and hardware and fix windows if they break, but what you decorate the apartment like is entirely up to you and we don't mind as long as you don't set it on fire.
  • Avez-vous des coupons ou des remises?
    We currently have the coupon for the month posted here: http://twtqpon.com/m7uk2p We don't really offer "bonus" features - everyone gets access to all the features we have, as we don't really do a la cart pricing. Our different account levels are split by resources alone.
  • Que pouvez-vous dire sur votre entreprise et les services?
    All of our support are system administrators, so when you write in with a ticket you're not getting a script monkey or someone who doesn't know anything and would have to ask someone who does, and people generally consider that a plus. We've been around 11 years already and so if we truly sucked, we probably wouldn't be here anymore. :) I'm not sure that's totally unique, but since we outlasted our first two data centers, I have a feeling it might be.

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