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Crosswinds Informations Générales

Crosswinds a été fondée en 1997 et est maintenant 21 years dans les affaires

Titre du site

Crosswinds.Net - Web Hosting Reseller Domain Name Ecommerce cPanel

Description du site

Simple, Professional web hosting offering cPanel, Fantastico, GCI/PHP/Perl, Mysql/Pgsql, Domain Names, Shopping Carts and so much more

Nom de l'entreprise typos

crosswind

Coordonnées

Crosswinds Internet Communications Inc. #68573 - 360A Bloor Street West Toronto, Ontario, Canada M5S 1X1 Email: legal@crosswinds.net

Crosswinds Le personnel répond à nos questions!

  • Quelles garanties de remboursement offrez-vous?
    You have a 30 day, no questions asked guarantee. You don't like us for whatever reason, we refund you.
  • Quelle est votre disponibilité moyenne?
    For the past year it has been 98.7% (we use a private external monitoring service that is not accessible but there are other public sources that you can google us for). The biggest contributor to being under our normal 99.97% was our data center upgraded their core systems this May and one tech accidentally "forgot" to apply so routing rules - affecting us. While our servers were up, they were not being reached.
  • Quel est le temps de réponse de votre support et ce qui est couvert?
    Average response time is 1hour 9am - 11pm EST. The level of support varies. We normally go above and help debug sites, but we have had some customers abuse that privilege and we scale back support and move into a paid method beyond about 4 hours of help in a given week.
  • Avez-vous des coupons ou des remises?
    We are not offering any specials at the moment - however by paying by the year you receive 2 months for free.
  • Que pouvez-vous dire sur votre entreprise et les services?
    We are not just a hosting company, most of our customers have been with us since 1998 when Crosswinds first started as a Free hosting community and moved into the paid space. Our customers are more like family which is WHY we take the time to assist them with site issues, debugging problems, fending off attacks (DOS, site scraping, etc), which most hosts expect you to do yourself or paid an absurd rate for. The lead support - Jenn, knows most of our customers by name, their family members/members of their company and treats them very well. She is your primary advocate that ensures issues are resolved quickly.

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