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A Host Informations Générales

A Host a été fondée en 2006 et est maintenant 12 years dans les affaires

Titre du site

ahost.lt - virtualios paslaugos

Description du site

Hostingas, domenai, VDS nuoma, kitos virtualios paslaugos

Nom de l'entreprise typos

ahosted, ahosting

Coordonnées

UAB "Interneto vizija" Email: info@ahost.lt Telefonas / Faksas: +370 605 93791

A host Le personnel répond à nos questions!

  • Quelles garanties de remboursement offrez-vous?
    In case the customer cancels service, we return the money for unused service time. For example. if client pays for 1 month (30 days) and after 15 days decides to cancel – we return 50% of payment. We do not refund in case user violate some provisions of our Terms of service (hosing pornographic content, content considered as copyright infringement,information promoting hate based on ethnical, racial, religious, sexual grounds, spamming and etc.).
  • Quelle est votre disponibilité moyenne?
    Currently we do not have publically available uptime status page for our servers (perhaps we should provide such information ;) ). We try our best to make our uptime as best as possible (currently our servers downtime average is 15–30 minutes per month, and in most cases this downtime is during software/system updates or due to planned maintenance in data centre). We try to be fair, so we don’t promise such things as 99,9 uptime, since the stability of service not only depends from us, but also from internet, electricity providers, hardware, software, but we do promise to try solve any problems ASAP.
  • Quel est le temps de réponse de votre support et ce qui est couvert?
    he support mainly is provided via internal ticket system, emails, Skype. Services downtime can also be reported via telephone. Average response time to tickets during working hours – 1–2 hours, depending on the number or requests. Mainly we provide basic support, yet we also try to help our customers if they are having problems running scripts, maintaining databases, parking domains and etc.
  • Avez-vous des coupons ou des remises?
    Currently for shared hosting accounts we offer 2 months free when signed for 1 year term.
  • Que pouvez-vous dire sur votre entreprise et les services?
    Well, it’s hard to tell ;) Many great webhosting companies are all around the world and we never say that we are the best, or better than others... But for every customer we promise to provide our services honestly and professionally.

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